FANDOM


Microsoft Software Assurance (SA) is a Microsoft maintenance program aimed at business users who use Microsoft Windows, Microsoft Office, and other server and desktop applications. The core premise behind SA is to give users the ability to spread their payments for the software over multiple years, while offering "free" upgrades to newer versions in that time period.

Benefits

The full list of benefits, effective March 2006, are as follows:

  • Upgrade rights to newer versions of software as they become available
  • Spread payments over multiple years
  • Windows Preinstallation Environment for building custom installs of Windows XP & 2003
  • Windows Vista Enterprise Edition is only available to Software Assurance customers
  • Training: Free IT training from Microsoft, and access to E-Learning, a series of interactive online training tools for users. This training can only be taken at a Microsoft Certified Partner for Learning Solutions, a full list is available at http://www.microsoft.com/learning. Also, these can only be redeemed for training that is categorized as Microsoft Official Curriculum.
  • Home use: Employees of a company with SA can use an additional copy of Microsoft software at home on their own computers
  • Employee Purchase Program: Employees also get discounts on retail purchases of Microsoft products (Going to be discontinued in October 2010)
  • Access to the Windows source code for larger companies (1,500+ desktops)
  • 24x7 telephone and web support
  • Additional error reporting tools to let administrators collect information on application failures
  • Free licenses for additional servers provisioned as "Cold backups" of live servers
  • Access to Technet managed newsgroups
  • Availability of Windows Fundamentals for Legacy PCs
  • Extended Hotfix support: Typically Microsoft charges for non-security hotfixes after mainstream support for the product has ended (e.g. 5 years for Windows); this charge is waived for SA customers

All benefits are generated by a Benefits Administrator at the customer organization and can be managed on the Microsoft Volume Licensing Service Center at http://licensing.microsoft.com

Criticism

Software Assurance is often criticized[citation needed] for its expense and the lack of "free" software upgrades within the contract period. The development period between Microsoft operating systems often exceeds three years, therefore requiring the purchaser to renew their software assurance for another contract period, in order to get the next upgrade for "free".

History

Software Assurance was part of Licensing 6.0 and initially only provided upgrades, but around the Office 2003 release, more benefits were added. In March 2006, Microsoft added even more benefits, including the Windows Vista Enterprise Edition and the Windows Fundamentals for Legacy PCs.

External links

People
Founders
Bill GatesPaul Allen
Board of directors
Steve Ballmer · James Cash, Jr. · Dina Dublon · Bill Gates · Raymond Gilmartin · Reed Hastings · Maria Klawe · David Marquardt · Charles Noski · Helmut Panke · Jon Shirley
Senior Leadership Team
Satya Nadella (CEO) · Scott Guthrie · Amy Hood (CEO) · Qi Lu · Terry Myerson · Harry Shum · Kevin Turner (COO)
Corporate VPs
Joe Belfiore · Richard Rashid (SVP) · S. Somasegar (SVP)
Divisions
Engineering groups (Accessories · Mobile) · Digital Crimes Unit · Garage · Press · Research · Studios · .NET Foundation · Outercurve Foundation
Regional branches
Algeria · Egypt · India · Japan · Pakistan
Product families
Operating systems (Microsoft Windows· Software (Office · Servers · Visual Studio· Band · HoloLens · Lumia · Surface · Xbox
Web properties
Bing · Channel 9 · CodePlex · Developer Network · MSN · Office.com · OneDrive · Outlook.com · Microsoft TechNet · Windows Store
Conferences
Build · MIX · PDC · TechEd · WinHEC · WPC · OneDrive · Outlook.com · TechNet · Windows Store
Criticism
Bundling of Microsoft Windows · iLoo · Internet Explorer · _NSAKEY · Windows · (2000 · ME · XP · Vista· Xbox 360


Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.